Frequently Asked Questions

We offer a variety of shipping methods, including standard and express options, to suit your needs.

Delivery usually takes 1-2 days, depending on your location.

Once your order is shipped, we will send you a tracking number via email so you can monitor the delivery status.

• Browse Products
  Start by browsing through our categories or use the search bar to find the products you’re looking for.
• Select a Product
  Once you’ve found a product you like, click on it to view the details. Choose any options like size, color, or quantity if applicable.
• Add to Cart
  Click the “Add to Cart” button to include the item in your shopping cart. You can continue shopping or proceed to checkout.
• Review Your Cart
  Go to your shopping cart to review your selected items. Make sure everything is correct, including quantities.
• Proceed to Checkout
  When you’re ready, click the “Checkout” button. You’ll be prompted to log in or create an account if you don’t have one.
• Enter Shipping Information
  Provide your shipping details, including the delivery address and contact information.
• Select Shipping Method
  Choose your preferred shipping method from the available options.
• Choose Payment Method
  Select your payment method (credit/debit card, PayPal, etc.), then enter your payment information.
• Review and Confirm
  Double-check all your order details. Once you’re satisfied, click “Place Order” to confirm your purchase.
• Receive Confirmation
  After placing your order, you will receive a confirmation email with your order number and tracking details once the item ships.

If you have any questions or need assistance, feel free to reach out to us through any of the following methods:

• WhatsApp: Message us directly on WhatsApp for quick support.
• Landline: Call our customer service team during business hours at [Insert Landline Number].
• Email: Send us an email at info@tetralinktech.com, and we’ll get back to you within 24 hours.

Our team is ready to assist you through any of these channels to ensure a smooth shopping experience!

Yes, you need to create an account to place an order. Having an account also allows for faster checkout and easy order tracking.